Refund & Return Policy

Effective Date: July 26, 2026

At Glowlinq Store, we want you to be satisfied with your purchase. If you're not completely happy, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.
• Be in the original packaging.
• Include all accessories, manuals, and tags (if applicable).
• Be accompanied by proof of purchase or your order number.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns of:

• Opened or used beauty and skincare products.
• Personal care items that have been used.
• Gift cards.
• Clearance or final sale items.
• Products marked as non-returnable.

Refunds

Once we receive and inspect your returned item, we'll notify you of the status of your refund.

If your return is approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear on your account, depending on your bank or payment provider.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong item.

If you need an exchange, please contact us before returning the product.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

• Your order number.
• A description of the problem.
• Clear photos of the item and packaging.

Return Shipping

If the return is due to:

• A damaged or incorrect item, Glowlinq Store will cover the return shipping cost.
• A change of mind or ordering the wrong item, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable unless the return is due to our error.

How to Start a Return

To request a return or refund, contact us at:

Email: glowlinq.store@gmail.com

Please include:

• Your order number.
• Your full name.
• The reason for your return.

Our customer support team will provide return instructions.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

Glowlinq Store

Website: glowlinq.store

Email: glowlinq.store@gmail.com